Controlled document. This Charter should be read with the Articles of Association. It is the basis for the CPD hours and CPD credits printed on FND Connect certificates. This page is the current text.
1. Purpose
1.1 This Charter is how FND CONNECT CIC accredits its own learning for continuing professional development.
1.2 UK law does not require a provider to buy membership of a third-party CPD scheme before it may recognise learning as CPD. FND Connect therefore sets the standard itself, publishes it here, and applies it to the courses it issues certificates for.
1.3 This Charter is not a statutory regulator. It does not replace the NMC, the HCPC, the GMC, Social Work England, Ofqual, an employer’s own scheme, or any other body that decides what learning it will accept.
2. What we recognise
2.1 We recognise learning that FND Connect has written, published and made available on fndconnect.org.uk.
2.2 A certificate is issued only when the learner has completed that course in their own name. Where the course has a pass mark, every module assessment must be passed at that mark. Where the course has no pass mark, the learner must finish the published learning requirements.
2.3 We do not accredit a course we do not run, and we do not put another organisation’s name on our certificates.
3. Hours and credits
3.1 The CPD hours on a certificate are the guided learning time already published for that course. The figure is the sum of the module durations, rounded to the nearest half hour. It is the same number shown on the course page.
3.2 One CPD credit equals one of those guided learning hours. The certificate therefore shows the same number as CPD hours and as CPD credits earned.
3.3 Time spent sitting assessments is not added to the hours.
3.4 A course with no published module durations does not receive a CPD hour figure.
4. What the certificate must show
4.1 The certificate states the learner’s name, the course title, the date of completion, the unique certificate number, the CPD hours and the CPD credits.
4.2 The pages that follow state the aims, the skills taken from the module objectives, the outcomes, whether the course was assessed, how it was delivered, and what the certificate does not claim.
4.3 There is no expiry date unless the course page says there is one. Current courses do not expire.
4.4 The certificate is valid only when every page is present.
5. Honest limits
5.1 We describe this as CPD accredited by FND Connect. We do not describe it as external accreditation, as a regulated qualification, or as endorsement by a professional regulator.
5.2 Completion does not show clinical competence. It does not give authority to diagnose, prescribe or treat. It does not replace mandatory training, first aid, safeguarding competence, or individual clinical, legal or occupational-health advice.
5.3 An employer, a school, a university or a professional body decides whether to accept the hours. FND Connect does not make that decision for them.
5.4 The family carers course is recognised learning for unpaid family support. It is not care-worker training and it is not a professional registration.
6. Verification
6.1 Every certificate has a unique number and a public verification page. No account is required.
6.2 The public page confirms the learner’s name, the course, the completion date, the CPD hours and the certificate number. It does not publish the learner’s email address.
6.3 A revoked certificate fails verification. It must not be presented as a current FND Connect certificate. We keep the number so that a revoked certificate can still be identified.
7. Records
7.1 We keep the completion record for as long as the certificate can be checked, including after revocation.
7.2 The learner’s download includes their email address because it is their own copy. That address is not part of the public check.
8. Review
8.1 The directors review this Charter at least every three years, and sooner if the way hours are counted changes.
8.2 A change to the hour calculation applies to certificates issued after the change. A certificate keeps the hours printed on it.
8.3 Questions about this Charter can be sent through the contact page.
Adopted on 7 November 2026.
M Gerdes-Hansen
Founder and CEO of FND Connect
FND CONNECT CIC